Vi behandlar beställningar inom 1–2 arbetsdagar efter mottagen betalning

Leverans

Fri leverans inom Europa – levereras av oss eller via transportföretag.

Leveranstid (cirka, utan oförutsedda förseningar som helgdagar):
-  Sverige: vanligtvis 3–6 arbetsdagar
- 4 arbetsdagar inom markerat område (förmonterade produkter)

- Övriga vanligaste länder listas nedan- Ej listade länder: 7–12 arbetsdagar – kontakta oss för mer information!

Om de levererade varorna är skadade ber vi dig att först ta emot leveransen och inte neka den. Be transportören att notera alla skador på fraktsedeln och kontakta oss därefter!

Right of withdrawal

Consumers have a right of withdrawal as described below, whereby consumers are all natural persons who enter into a purchase agreement for goods or services which are predominantly neither professional use nor are intended for commercial purposes:

- Right of withdrawal

You have the right to cancel the order without justification within 14 days from the date you or another party specified by you, who is not the carrier, received the goods (personally or by delivery). To cancel the order you must send us the e-mail within the said time limit (14 days) to [email protected], with the the notice that you want to cancel the purchase.

Keep in mind that if your purchase contains more than one item, the entire order will need to be canceled – you can't cancel individual items. 

- General information

Please make sure that the product is neither damaged nor soiled. If possible, send the item back in the original packaging including all the accessories and all parts included in the package. Use, if necessary, a protective packaging. If you no longer have the original packaging left, make sure you use a suitable package that provides adequate protection against transport damage. Please note that the above-mentioned general information is not a condition of your right of withdrawal.

Retur

We accept cancellations only if order hasn't yet been shipped. If you wish to cancel the order, please, contact us about cancellation and order's details

If order hasn't yet been shipped, then the payment refund will be made within 14 days from the day we have received your cancellation notification. For all refunds, we apply the same payment method as you used in the original transaction, unless we have expressly agreed otherwise. We do not charge any costs for a refund. However, we may refuse a refund for so long until we have received the goods back or until you have proved that you have returned the goods back to us, whichever happens first. You must be ready to return the goods to us immediately or no later than 14 days from the date we approved the refund. The cost of return is covered by us.

We accept returns and exchanges, if you contact us within 14 days after delivery and will ship items back within 30 days after returning notice.

We don't accept cancellations.

The following items can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective:
Custom or personalized orders
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

But, of course, there can always be exceptions, so, please, contact us if you have any problems with your order and we will sort everything out!

Damaged goods

We thouroughly check everything before sending. If delivered goods are damaged, please, refer to the courrier service to register all damage on the consignment note and, please, receive the products after - we ask to not refuse them. After registering damage and receiving products, please, contact us immediately. Likely we will send you a replacement free of charge. If damage wasn't registered by the courrier service upon receiving products, then the consumer is responsible for any damage occured after and we sadly can't guarantee product's replacement, but, please, contact us anyway, so we could discuss the situation!